- Freshpilots
- Freshcaller
- Freshchat
- Freshdesk
- Freshsales
- Freshservice
How it started
Business software is cumbersome, expensive, complicated to set up and frustrating to use. Countless hours are wasted customizing software solutions and often expensive professional services are needed to get everything working. In the end, the solution is so complex that companies have to hire full-time employees just to manage the software. The Freshworks founders had a similarly negative experience in customer service when they wanted to have a broken television repaired. As a result, they started developing user-centered customer service software and officially founded Freshdesk, which is now part of the Freshworks product suite. Today, over 150,000 companies trust Freshworks' software and use it for their daily business operations.
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Freshdesk gives us the ability to customize the ticket system to our different needs so that the right tickets are assigned to the right teams. In combination with the team huddles, the different teams can cooperate, which means that even complex customer inquiries are answered quickly and efficiently.
Stella Lucchesi PalliCustomer Care ManagerNiceshopsThe Freshworks product suite
Enterprise software made easy
As a partner of Freshworks and with certified cloud experts in its own ranks, CLOUDPILOTS is happy to help customers explore further possibilities with Freshworks applications.
Our services include: Analysis of IT infrastructure to create a customized plan, collaborative and professional execution of the migration to the cloud, and ongoing support to help customers move forward with a successful implementation.
Helpdesk
Freshdesk & Freshservice
CRM
Freshsales
Kommunikation
Freshchat & Freshcaller
CLOUDPILOTS knows that companies need software that is ready to use instantly and can be set up quickly to increase customer engagement. Freshworks' products offer exactly these solutions - see for yourself: Customers get a first insight into the Freshworks world with us and learn how good customer relationship management strengthens customer loyalty and increases sales.
Discover our expertise with Freshworks!
Dive into the inspiring success stories that have been created through our extensive expertise with Freshworks. Learn how we have worked with our clients to develop innovative solutions to achieve their business goals. Let us help you leverage the full range of Freshworks solutions and take your business to the next level.
Note: Freshworks has set itself the goal of protecting the personal data of all customers and making them aware of the importance and requirements of the GDPR. To this end, Freshworks aligns its products with global standards. Click here for more information. Click here for more information.